Full job description
The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests.
Essential functions:
- Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
- Maintain cleanliness of hallways and common areas as assigned.
- Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests.
- Assist other housekeeping associates in maintaining clean and organized work and public areas.
- Participate in the hotel’s carpet care program by spotting carpet during room cleaning.
- Report any maintenance issues or needs to the Supervisor.
- Stock and maintain housekeeping carts and linen storage rooms.
- Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered.
- Respond promptly to guest complaints or special requests, ensuring guest satisfaction.
- Follow proper procedures for entering guest rooms, ensuring guest privacy and security.
- Greet guests with a smile, make eye contact, and offer friendly assistance when interacting.
- Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items.
- Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols.
- Communicate effectively with coworkers and other departments, contributing to a supportive work environment.
Qualifications:
Education: High School diploma or equivalent preferred.
Experience: No prior experience required; hospitality experience is a plus.
Basic communication skills, both verbal and written.
Must be able to stand and exert well-paced mobility for up to 8 hours.
Must be able to lift up to 30bs on a regular and continuing basis.
Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
Must maintain a neat, clean, and well-groomed appearance according to company standards.
Flexibility to work varying schedules, including nights, weekends, and holidays.
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
