Department: Computing, Telecom & Video Net
Salary: $43,001 - $43,800 (Commensurate with experience)
Description:
The Computing Operations Specialist I maintains, repairs, and services all university computing equipment to ensure that all faculty, staff, and students are satisfied and able to work without any problems.
- Troubleshoots and repairs computers, printers, and laptops
- Moves and relocates computer equipment throughout the university as required
- Troubleshoots and fixes physical network and telecommunications related incidents
- Completes all paperwork necessary for equipment moves, inventory updates, and department invoices
- Provides onsite support and IT equipment setups for other departments' events and for outside vendors when requested
- Performs all other duties as assigned
Direct Reports:
Delegation of Work:
Supervision Given:
Required Education:
- Associate degree or 60 hours of college course work
- Experience in lieu of education
Required Experience:
- Minimum of one (1) year of related job experience
- Education in lieu of experience
License/Certification:
- Must maintain a valid, current driver's license
- Bachelor's degree in IT, Computer Information Systems, or a related field is preferred
Knowledge:
- Knowledge of how to set up basic computer and peripheral equipment
Skills:
- Strong analytical and problem solving skills
- Excellent interpersonal and communication skills
Abilities:
- Ability to effectively communicate and work with a wide range of individuals and constituencies in a diverse community.
Primary Work Location:
- Works in an office environment 2 to 4 hours and the technology server room 2 to 4 hours
Physical Demands:
- Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors. Work involves occasional exposure to potentially hazardous or cancer-causing agents or chemicals. Occasional lifting, pushing, climbing, and pulling may be required. Must have the ability to move items of up to 50lbs. May be asked to respond to problems or provide service after hours. Expected to carry and respond to cell phone and/or pager at all times. Occasionally works early and/or late hours to include weekends.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
