General Summary:
Provides timely and efficient delivery of products to customers, maintain daily delivery and vehicle log. Assists in miscellaneous warehouse duties.
Key Responsibilities:
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Operates various delivery vehicles.
- Transports products and material to and from specified destinations.
- Loads and unloads the delivery vehicle.
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Maintains radio contact with supervisor/leader/manager to receive delivery or pick up instructions.
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Logs daily stops and time with supervisor/leader/manager.
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Checks truck’s equipment and supplies to ensure road worthiness. Notifies supervisor/leader/manager of current or anticipated repairs.
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Reports customer feedback and/or areas for improved customer service.
- Collects payment for C.O.D. orders.
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Performs filling, checking, and packaging of orders for shipment.
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Provides assistance throughout the warehouse upon request from supervisor/leader/manager.
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Frequently lifts, carries or otherwise moves and positions product weighing up to 40 pounds unassisted when stocking, loading or unloading products. Typically bends, stoops and/or crouches from various heights on a regular basis to stock or deliver product to a customer.
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Operates forklift: proper training and certification required. May also use material handling equipment (including pallet jack, dollies & handcart).
- Cleans truck and maintains work area to ensure compliance to safety regulations.
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Assists in creating, implementing and revising work procedures and instructions.
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Supports the quality initiatives set forth by the region.
Knowledge/Skills/Abilities:
- High school diploma or GED required.
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Familiarity with local driving area and previous delivery experience preferred.
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Chauffeurs license required; CDL preferred.
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Must conduct self professionally when dealing with customers and staff.
Reporting Relationships:
Reports To: Warehouse Supervisor or Leader, Branch or Operations Manager
Direct Reports: None
Working Conditions:
- Normal warehouse, retail or manufacturing environments
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6 – 8 hours of daily driving
EEO/AA/M/F/Vet/Disability Employer
Knowledge/Skills/Abilities
To accomplish the functions and responsibilities the following skill sets must be present:
- 4-year degree -OR– equivalent combination of skills, experience, or education
- 3 years of experience / knowledge applying Rockwell Automation’s products or equivalent competitive solutions.
- Must be able to travel to customers within assigned area
- Ability to determine customer needs and to follow through on commitments.
- Retain and convey a positive attitude in challenging circumstances.
- The ability to demonstrate strong interpersonal communication skills, multi-tasking, detail, and deadline oriented in a fast-paced environment, strong internal and external customer service skills.
- Good technical writing & presentation skills with ability to present Rockwell Automation’s value proposition to mid / large size groups of customers (external and internal) both commercially and technically.
- Demonstrates ability to work independently and be self-motivated.
