Mercedes-Benz of Pleasanton is proud to be a leader in our community. Since opening our dealership in 1987, we've made a commitment to anyone that walks through our doors to offer quality vehicles paired with a simple and efficient car buying process!
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and service
RESPONSIBILITIES
- Answer incoming calls, schedule service appointments
- Reach out to and follow up with up with prospective customers
- Follow up with clients with special order parts, recalls, and pending services to schedule appointments
- Connect new customers with appropriate service team member
- Work with customers in a professional, well-spoken manner
- Direct customers to product information resources, including those available online
- Meet and exceed goals each month and quarter
REQUIREMENTS
- Previous customer service experience is required
- Previous call center experience is preferred
- Must be tenacious and willing to learn
- Strong verbal and written communication skills
- Proficiency with Microsoft Word, Excel, and Outlook
- Time management, prioritization and multitasking skills
- Clean driving record & valid driver’s license
Job Type: Full-time
Pay: $39,520.00 - $65,000.00 per year
