We are seeking a dependable, friendly, and motivated Chiropractic Assistant to join our office team. This position plays an important role in creating a welcoming patient experience while assisting with daily clinical and administrative operations. The ideal candidate is professional, organized, compassionate, and able to multitask in a fast-paced healthcare environment.
Primary Responsibilities:
Patient Care & Front Desk Duties
- Greet and check in patients with a positive and professional attitude
- Assist patients with completing paperwork and updating information
- Maintain a clean, organized, and welcoming reception area
- Escort patients to therapy or treatment areas as needed
Therapy Assistance
- Set patients up on various chiropractic therapies and modalities
- Monitor patients during therapy sessions
- Ensure therapy equipment is cleaned and prepared between patients
- Follow office protocols and provider instructions carefully
Scheduling & Communication
- Answer incoming phone calls and respond to patient text messages
- Schedule, confirm, and manage patient appointments
- Assist with appointment reminders and patient follow-up communication
- Provide excellent customer service to all patients and visitors
Billing & Insurance Responsibilities
- Collect patient payments, copays, balances, and outstanding accounts
- Verify insurance benefits and assist with insurance-related questions
- Communicate professionally with insurance companies regarding claims and balances
- Assist with accounts receivable and insurance collections
- Maintain accurate patient payment records
Qualifications
- Excellent communication and customer service skills
- Comfortable working with patients in a healthcare setting
- Strong organizational and multitasking abilities
- Ability to handle financial transactions professionally and accurately
- Basic computer and phone skills required
- Experience in chiropractic, medical, dental, or healthcare offices preferred but not required
- Positive attitude and team-oriented mindset
Preferred Skills
- Experience with electronic health records (EHR) or scheduling software
- Knowledge of insurance verification and claims processing
- Ability to work efficiently in a fast-paced office
- Strong attention to detail
- Dependable attendance and punctuality
Work Environment
- Fast-paced chiropractic and wellness office
- Team-focused atmosphere
- Opportunity to build strong patient relationships and help improve patient health outcomes
Pay: $16.00 - $19.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
Work Location: In person
