Overview
Responsible for directing and maintaining health information, medical supplies and inventory systems.Provides coverage to answer phones and greet visitors. The person holding this position is held accountable for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. As well as overseeing and scheduling the front desk.
ESSENTIAL DUTIES/RESPONSIBILITIES:
1. Organizes, files and maintains medical records daily and upon discharge
2. Cleans and maintains chart binders and dividers
3. Rotates medical records annually and tags for shredding according to facilities destruction policy
4. Audits physician visits and notifies physician of required visits
5. Maintains file cabinets, copies, orders, and stocks all forms as needed
6. Prepares envelopes for mailing to physicians
7. Tracks return of telephone orders, reviews for signature and date and files in medical record
8. Faxes and retrieves faxes for the nursing department and distributes to the appropriate individuals
9. Prepares admission/re-admission chart packets
10. Audits charts to ensure proper order and complete information as necessary
11. Audits discharge records to ensure all records are complete before filing
12. Prepares resident hall roster and distributes
13. Photocopies as necessary
14. Greets, assists and directs residents, visitors and providers personally and by phone
15. Photocopies under the direction of HIPAA privacy office, any records required to be sent for insurance, legal or other purposes
16. Maintains resident confidentiality
17. Manages the front desk and receptionists in the facility
18. Any other duties assigned by Administrative staff
KNOWLEDGE/SKILLS & ABILITIES:
1. Knowledgeable of resident rights
2. Knowledgeable of HIPPA laws and ability to keep strict confidentiality
3. Ability to meet and greet the public with the ability to answer any question they may have
4. Ability to work with others and/or independently
5. Ability to understand medical terminology and abbreviations
6. Must be proficient in computer skills
7. Must possess good phone etiquette, a positive and friendly attitude and excellent communication skills
8. Must show the ability to read, write and understand English in order to follow oral and written instructions
9. Must treat residents with kindness, dignity and respect.
10. Ability to remain calm and flexible in handling difficult situations
11. Ability to attend and participate in orientation, training, educational activities and staff meetings
as required. Must have the ability to understand and apply training and in-service education
EDUCATION/EXPERIENCE:
Must be at least 18 years of age. Must have at least 1 year of experience in Medical Records. Medical Record Clerk Certificate preferred. Must meet health assessment requirements, including two stage Mantoux skin tests and one-step annually thereafter.
PHYSICAL DEMANDS:
Walking, reaching, bending, lifting up to 30 pounds, grasping, hearing (with or without aid), fine hand coordination, pushing and pulling. Must be capable of performing the essential functions of the job, with or without reasonable accommodations
WORK ENVIRONMENT:
Nurses’ station, medical records room and supply room. Areas are heated and cooled.
1. Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.)
2. Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
3. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDSand Hepatitis B viruses
4. May be subject to the handling of and exposure to hazardous chemicals
5. May be necessary to assist in the evacuation of residents during emergency situation
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Retirement plan
Work Location: In person
