Under the direction of the Care Coordination Supervisor, the Patient Placement Assistant receives and assesses requests from all major customer constituencies: patients, providers, and service areas, including the transfer center. The role involves analyzing and coordinating the exchange of accurate and thorough information to ensure proper patient placement.
The Patient Placement Assistant prioritizes assignments for inpatient, observation, and day-stay patients, ensuring placement based on established criteria. Accurate documentation is maintained following all protocols, and the assistant acts as a liaison between Berkshire Health and external customers, ensuring customer satisfaction.
This position works closely with the Care Coordination Supervisor to coordinate patient placement functions and assists in collecting key data elements for departmental metrics and monitoring
