Overview
We are seeking an energetic and detail-oriented Hair Salon Front Desk Coordinator to be the welcoming face of our busy salon. This pivotal role combines exceptional customer service with efficient office management, ensuring a smooth and enjoyable experience for clients and staff alike. As the first point of contact, you will manage appointments, handle inquiries, and coordinate daily operations with enthusiasm and professionalism. If you thrive in a fast-paced environment and possess excellent organizational skills, this is your opportunity to contribute to a dynamic team dedicated to beauty and client satisfaction.
Duties
- Greet clients warmly upon arrival, creating a friendly and inviting atmosphere.
- Manage multi-line phone systems to answer inquiries, schedule appointments, and provide information promptly.
- Coordinate appointment bookings using salon management software, ensuring optimal scheduling for stylists and clients.
- Handle administrative tasks such as data entry, filing, proofreading, and maintaining accurate client records.
- Provide exceptional customer support by addressing client questions or concerns with professionalism and courtesy.
- Maintain a clean and organized front desk area while managing office supplies and ensuring all clerical tasks are completed efficiently.
Qualifications
- Proven experience in front desk or office management roles within a salon or similar environment.
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), and salon management software.
- Excellent phone etiquette with experience handling multi-line phone systems; bilingual abilities are highly desirable.
- Demonstrated organizational skills with the ability to multitask effectively in a busy setting.
- Exceptional customer service skills with a friendly demeanor and professional appearance.
- Ability to manage time efficiently while supporting personal assistant tasks when needed. Join our team as a Hair Salon Front Desk Coordinator and be part of an energetic environment where your organizational talents help create memorable experiences for our clients! We value dedicated professionals who are eager to support our mission of delivering beauty with excellence while fostering a positive workplace culture.
Pay: $16.00 - $18.00 per hour
Work Location: In person
