JOB
DEFINITION
Under the general supervision of the Commissioner or designee, this is highly administrative and supervisory work involving the oversight and coordination of funded programs. The Program Manager is responsible for ensuring efficiency and compliance with local laws and standards. This will involve but not be limited to adhering to local and federal laws, applying fiscal scrutiny and accounting practice.
Work is reviewed through conferences, discussions and regularly submitted reports. This position requires a confidential relationship to a policymaker.
EXAMPLE OF DUTIES
DUTIES (NOT ALL INCLUSIVE)
Develops and writes proposals for special projects and programs offered by the agency.
Reviews and processes program documentation to include budgets, agreements, memoranda, and letters.
Participates in and maintains supervisory control over the technical and managerial aspects of program activities.
Advises the Director on policy, programmatic, and personnel decisions.
Ensures compliance with detailed local and federal regulations; prepares executive summaries and reports to be used for internal and external agencies; collects and analyzes data on program effectiveness.
Prepares reports for management that reflect comprehensive assessment of program(s).
Documents and recommends new procedures for better accountability, controls, recordkeeping, and reporting for programs; navigates complex federal procurement process to accomplish desired goals.
Reviews all correspondence, and expenditure request forms for travel and purchases; researches and identifies vendors.
Provides technical assistance and recommendations to executive management.
Provides assistance in the development and presentation of information to be used for training and/or purposes as evidence in legal action.
Performs other related duties as required.
SUPPLEMENTAL INFORMATION
FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of established internal departmental program policies.
Knowledge of local and federal programs rules and regulations.
Knowledge of the Governmental procurement process
Knowledge of Government Financial/Cost Accounting.
Knowledge of established collective bargaining agreements (CBAs).
Knowledge of the progressive disciplinary process.
Knowledge of performance evaluation and management.
Skill in Microsoft Office products (i.e., Excel, Word, etc.) and use of computerized databases.
Ability to understand and implement programs within local and federal guidelines.
Ability to conduct training and seminar sessions.
Ability to plan and organize work in a demanding environment with strict deadlines.
Ability to communicate clearly and professionally, verbally and in writing, with all persons contacted during work.
Ability to work independently, analyze data, think critically, and exercise sound judgment.
FACTOR 2- SUPERVISORY CONTROLS
Work is supervised by a higher-level official who gives assignments, defines objectives, priorities, and deadlines. Unusual situations that do not have clear precedents are referred to a higher-level officer. The incumbent plans and carries out successive steps and handle problems and deviations in the work assignment in accordance with instructions, policies, previous training, or accepted best practices.
FACTOR 3- GUIDELINES
Guidelines include program regulations and instructions, departmental and federal policies, and procedures. The incumbent must adhere to partnering divisions ‘or agencies ‘policies and procedures when collaborating.
FACTOR 4- COMPLEXITY
Work involves managing staff and collaborating with internal and external stakeholders to meet program goals and requirements.
FACTOR 5- SCOPE AND EFFECT
The purpose of work is to contribute to the program's mission to address and educate on the access to health or public services to the community. It includes utilizing the best practices such as obtaining data to conduct assessments of clients to strategically plan for all elements to support efficient program operation.
FACTOR 6- PERSONAL CONTACTS
Contacts are co-workers, inter-departmental partners, representatives from local partner organizations, regulatory entities, community members, families of actual and potential program clients.
FACTOR 7- PURPOSE OF CONTACTS
Contacts are made to assist persons in obtaining quality access to the services rendered by the program when necessary.
FACTOR 8- PHYSICAL DEMANDS
Work is mostly sedentary but requires some light physical effort including standing, traveling to local locations, lifting, and transporting light equipment and materials.
FACTOR 9- WORK ENVIRONMENT
Work is primarily performed in an office setting but involves some planned community-based activities.
