This is an administrative support role in a delivery office setting. The Delivery Check-In Associate handles the delivery check-in process, routine clerical work, answers phones, files, verifies delivery completion and compliance items are met and handles data entry. Supports the work of Corporate Operations staff. This is a Full Time, entry level position. The hours are 9:30am-6:00pm, Monday-Friday. Hourly/non-exempt
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Follows all processes as communicated by the Corporate office related to the delivery checkin process.
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Verifies delivery completion.
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Monitors delivery completion and related compliance requirements.
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Proactively monitors delivery scheduled and reschedules stops per directives.
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Handles closing emails for locations.
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Maintains contact with Operations Managers to apprise of truck/delivery status throughout the evening.
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Responsible for handling routine clerical work relative to the overall general office operation.
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Maintains systems/software as needed or directed.
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Responsible for daily and/or routine review of delivery numbers as directed.
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Answers phones, handles/routes calls. All location phones are routed to Delivery CheckIn upon facility evening closure.
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Handles paperwork filing.
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Handles daily data entry.
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Handles customer inquiries, resolves or directs as needed.
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All other duties as assigned.
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High School diploma or equivalent required. Associates preferred.
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Excel: Must be highly proficient in Excel.
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Must have excellent communication skills.
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Must be highly organized.
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2+ years in Microsoft Office, excel, google docs.
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Basic bookkeeping knowledge helpful.
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1+ years customer service.
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1+ years in call center or office setting.
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2+ years in delivery or logistics setting
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Able to quickly learn new software applications. Must be computer literate.
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Previous experience in administrative support role.
Pride Delivery and Installation LLC is committed to providing quality delivery and installation services in a friendly and professional manner. Our number one focus is customer satisfaction.
