Receptionist/Administrative Assistant
Escajeda Masonry
Job Type: Full-Time
About Us
Escajeda Masonry is a growing masonry contractor committed to quality workmanship and outstanding customer service. We are looking for a reliable, organized, and professional Administrative Assistant to support the daily operations of two masonry companies.
Position Summary
The Administrative Assistant serves as the first point of contact for our customers, vendors, and team members. This position is responsible for answering and directing phone calls, maintaining accurate customer records in our CRM, and ensuring important information is communicated to the appropriate personnel in a timely manner.
Responsibilities
- Answer incoming phone calls for two masonry companies in a professional and friendly manner.
- Route calls and messages to the appropriate team members.
- Enter customer inquiries, leads, job information, and notes into the company CRM.
- Monitor incoming requests and ensure they are assigned to the correct estimator, project manager, or office staff.
- Follow up with customers when requested.
- Assist with general administrative and office support duties.
- Communicate effectively with office staff and field personnel.
- Create Facebook/Instagram posts weekly
Qualifications
- Previous administrative, receptionist, or customer service experience preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Comfortable working with computers, CRM software, Microsoft Office, and Google Workspace.
- Professional phone etiquette and a positive attitude.
- Dependable, punctual, and self-motivated.
Preferred Skills
- Experience working in construction, masonry, or a contractor's office is a plus.
- Experience using CRM software
Benefits
- Opportunities for growth within the company
- Supportive, team-oriented work environment
Pay: $20.00 - $24.00 per hour
Work Location: In person
