Job description:
Certified Nursing Assistant (CNA) – Community Outreach & Telehealth Support
MTCI Healthcare Services (Supporting Soteria 360 Senior Thrive Program)
Baltimore, MD (Field-Based)
Job Type
Part-Time (Training Phase) Full-Time Opportunity
Contract / Program-Based Role
Pay
$22.00 – $24.00 per hour
Schedule
Training: 3 days/week, 8-hour shifts
Full Program: 5 days/week, 8-hour shifts
Day shifts; flexible scheduling based on community needs
Job Description
MTCI Healthcare Services is hiring a Certified Nursing Assistant (CNA) to support the Soteria 360 Senior Thrive Program, a community-based initiative delivering preventive and telehealth services to seniors across Baltimore City.
This is a mobile, field-based role where you will work directly with residents in their homes and community settings. You will play a key role in helping seniors enroll in the program, access care, and use remote monitoring technology.
If you enjoy working in the community and want to make a real impact, this role is for you.
Key Responsibilities
Community Outreach & Enrollment
Assist residents with program eligibility screening
Support enrollment and onboarding
Educate participants about program benefits and services
Engage with seniors in a respectful, patient-centered manner
Remote Monitoring Support
Assist with setup and installation of devices (blood pressure cuffs, tablets, etc.)
Teach participants how to use equipment
Troubleshoot basic issues and report concerns
Participant Support
Provide ongoing support and follow-up
Help coordinate appointments and communication with care teams
Identify barriers to care and report to program staff
Field Work
Travel to multiple locations across Baltimore City
Work in homes, community centers, and partner sites
Represent the program professionally in the community
Requirements
Active Maryland CNA license
Must pass CJIS background check
Strong communication and interpersonal skills
Comfortable working in community/home environments
Ability to use basic technology (smartphones, tablets, apps)
Preferred Qualifications
Experience with seniors or community health programs
Background in outreach or patient engagement
Bilingual candidates encouraged to apply
Transportation
Reliable transportation strongly recommended
(This role requires travel between multiple sites in Baltimore City)
Why Join Us
Make a direct impact in your community
Work with a mission-driven healthcare program
Gain experience in telehealth and remote patient monitoring
Opportunity to grow with an expanding program
Apply Today
Join MTCI Healthcare Services and help improve access to care for Baltimore seniors through the Soteria 360 Senior Thrive Program.
Work Location: In person
Work mode: onsite
