The Bike Rental Technician is responsible for ensuring guests have a safe, enjoyable biking experience by properly fitting equipment, maintaining rental bikes, and providing clear guidance on usage and options. This role combines technical bike knowledge with strong customer service, requiring a fast-paced, safety-focused approach. A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity.
ESSENTIAL DUTIES AND RESPONSIBILITIES I nclud ing the following. Other duties may be assigned.
- Safely fit bikes, helmets, and other gear to customers.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities with staff.
Due to the nature of the recreation industry, we are in operation seven days a week. This includes weekends and holidays and there is no guarantee of hours. Flexible working hours may be required based on the business levels.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to two years of related experience and/or training; or equivalent combination of education and experience. Previous cash handling and guest service experience is required .
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication and customer service skills.
Ability to work with the public in a friendly, professional manner.
Willingness to adapt and assist in various roles as needed.
MATHEMATICAL SKILLS
Basic math skills including addition, subtraction, multiplication, and division.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
Frequently required to climb or balance and taste or smell.
Occasionally required to sit.
Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
