Position – Collection Specialist
This Collection Specialist position is classified as supporting an administrative support department for the Regional Care Group network. The incumbent hired will represent Regional Care Group network on official communications.
Position Description:
We are seeking a dedicated Collection Specialist to join our team. You would be responsible for managing and collecting third-payer accounts, ensuring timely billing, claim follow-ups, and accurate reporting. This role operates under moderate supervision with the responsibility to resolve complex billing issues, interact with various stakeholders, and adapt to services to meet client needs.
Essential Functions:
- Customer service and communication – respond to inquiries within 24 hours
- Organize and track daily workload and coverage
- Monitor performance using reports and checklists
- Submit accurate claims using internal systems
- Screen claims for missing data, credentialing issues or coding errors
- Collaborate across departments to submit clean claims
- Conduct follow-ups on unpaid or denied claims
- Understand payer-specific billing and follow-up procedures
- Maintain accurate account notes and document claim outcomes
- Maintain confidentiality and follow HIPAA and ethical standards
Schedule:
M-F 8-4:30pm fully in office
Pay:
$15.00 - $17,25 / hour
Requirements:
- High School Diploma or Equivalent
- 1-2 Years of experience in a healthcare organization with focus on billing & collections
- Must regularly; talk, hear, stand, walk and lift up to 40 lbs.
- Must be able to interact with mentally ill individuals calmly and professionally
Benefits:
- Up to 20 days of paid time off
- 9 Paid holidays
- Health, Dental & Vision Insurance
- Life Insurance
- Short- & Long-Term Disability
- Flexible Spending Account
- 401k Plan
- Employee Assistance Program
- Discounted Gym Membership
- Tuition Assistance
- Public Student Loan Forgiveness
- Working Advantage Employee Discount Program
This position offers the opportunity to work in a challenging yet rewarding environment where your skills in negotiation and financial concepts will be put to the test. Join our team and make a difference in helping individuals manage their debts effectively.
Job Type: Full-time
Pay: $15.00 - $17.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- What is your highest level of education?
- How many years of experience do you have in this field?
- Are you open to full-time work?
- Can you work the day shift (8:00am- 4:30pm)?
- Are you open to the hourly rate of $15,00 - $17.25/hour?
- Can you pass a pre-employment background check?
- Can you pass a pre-employment drug screen?
- Upon offer of employment, can you provide solid references?
Ability to Commute:
- Merrillville, IN 46410 (Preferred)
Work Location: In person
