MAJOR DUTIES& RESPONSIBILITIES
1. Receives all incoming visitors and program participants and routes them to the proper staff person for services.
2. Receives all incoming phone calls, screens them, take messages and/or forward to appropriate staff.
3. Checks program members’ eligibility and documents in the electronic health record/moonwalk scheduler at each treatment event.
4. Completes initial new patient process, scan and document in the electronic health record.
5. Maintains and updates lists of active participants and gives them initial and / or follow up appointments as needed.
6. Maintains daily logs for clinical needs. Maintains and updates wait list, closed cases, and testing data ensuring privacy practices are observed.
7. Types reports, inter-office memoranda, labels, and other correspondence.
8. Maintains calendar of events and schedules and coordinates appointments for all counseling staff members. Closely manage counselor’s schedules, prepare any patient materials necessary prior to appointments, maintain accurate patient lists, and follow up appointments and charting.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Relocate:
- Hagerstown, MD 21740: Relocate before starting work (Required)
Work Location: In person
