Rob Green GMC - Service Advisor
Join a team focused on customer satisfaction!
Responsibilities
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
⦁ Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
⦁ Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
⦁ Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
⦁ Communicate additional repair and service needs to the customer based on vehicle inspection.
⦁ Administer the manufacturer warranty for qualifying vehicle repairs.
⦁ Keeping customer informed of service specials, completion times and service expenses.
Qualifications
⦁ Basic mechanical understanding of an automobile a plus.
⦁ Previous experience as a service writer or automotive technician preferred.
⦁ Strong organizational skills and detail oriented.
⦁ A team player who is focused on providing exemplary customer service.
Apply online or in person! Please contact Wes Barone at (208) 733-1823 for any questions.
Job Type: Full-time
Pay: $4,000.00 - $6,000.00 per month
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Service Advisor: 1 year (Required)
Work Location: In person
