Job Summary:
Ensuring Customer Satisfaction. Under limited supervision, performs quality related activities. Assist Quality Manager in
establishing, implementing and maintaining the Quality Management System. Team leader in problem solving activities for
root cause and the development and validation of corrective action
Duties/Responsibilities:
- Develops and maintains process work instruction packages and related content.
- Interface with Engineering and Operations to ensure transfer to production of new products are in accordance with
approved standards.
- Support the Quality Inspectors to ensure the products/processes comply with the relevant requirements of the
Quality Management System.
- Conduct audits, including closing out audit findings, creating audits finding reports and determine proper
corrective actions.
- Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
- Analyze failure, corrective and preventative action to respond to customer complaints.
- Responsible for decision making of questionable product.
- Assists with Fast Response board for new issues, documentation updates and closure within a timely manner.
- Responsible for updates on current issues and new issues at daily meetings and provides.
- Assists the Quality Inspectors with Gage R&R’s.
- Issues Quality Alerts and reviews with Inspectors.
- Initiate temporary deviations as applicable.
- Attends APQP, Gage Design and PFMEA review meetings.
- Participates in the internal IATF Audit process.
- Participates in 3rd party customer and IATF audits.
- Assists with the training of Quality Inspectors on new launches.
- Assist with Gage Calibration.
- Customer communication through phone calls, emails and customer visits.
- Responsible to report on Quality Metrics.
- Annual PPAP submissions and Initial submissions as required.
- Responsible for maintaining a safe and clean work environment while complying with company
procedures regarding safety and environmental regulations.
- Performs other incidental and related duties as required and assigned.
Required Knowledge/Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Extensive knowledge of or the ability to quickly learn the organization’s production processes.
- Excellent interpersonal skills with ability to serve as a liaison with the production facility’s upper management,
program managers, and customers.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Ability to read blueprints/GD&T
- Ability to follow direction and/or work independently as well as within a team
- Thorough knowledge of ISO/IATF Quality Procedures, audit process and documentation requirements.
- Solid knowledge of automotive industry processes such as APQP, PPAP, FMEA, MSA, SPC.
FOR-176-NB-A
- Understanding of and the ability to abide by applicable Federal and State OSHA regulations along with
maintaining ISO and IATF requirements.
Education and Experience:
- Associates Degree or Metrology certification required.
- Minimum of three (3) to five (5) years of quality experience.
- Minimum of one (1) year quality experience in the plastic injection molding industry.
- Experienced in leading teams involved in corrective action processes such as 8D, 5Y, and/or alternative problem solving technique.
- Experience with using metrology equipment.
- OEM – has worked and has experience with OEMS.
Physical Requirements:
- Prolonged periods of sitting at a desk and/or standing in conjunction with using a computer
- Must be able to lift up to 25-30 pounds at times
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
