ABRA Auto Body in New Lisbon is looking for a friendly, organized, and dependable Receptionist / Customer Service Representative to join our team.
This position is often the first point of contact for our customers, both in person and over the phone. We’re looking for someone who communicates well, stays organized, and can provide a positive customer experience in a busy automotive environment.
Responsibilities
- Greet customers and assist them when they arrive
- Answer and direct incoming phone calls
- Communicate with customers regarding appointments, repairs, and general questions
- Make outbound calls to customers as needed
- Schedule appointments and assist with customer follow-up
- Maintain accurate customer information and records
- Assist with general office and administrative duties
- Work closely with estimators, technicians, management, and other team members
- Help keep the front office organized and running smoothly
- Provide professional and friendly customer service throughout the repair process
Qualifications
- Previous receptionist, administrative, or customer service experience preferred
- Strong verbal and written communication skills
- Friendly, professional, and customer-focused
- Dependable and organized with strong attention to detail
- Comfortable answering phones and interacting with customers
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer skills and ability to learn new software
- Automotive or collision repair experience is helpful, but not required
Benefits
We offer a competitive compensation and benefits package, including:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Employee discounts
- On-the-job training
- Opportunities for growth
If you are dependable, organized, and enjoy working with people, we’d love to hear from you. Apply today to join the team at ABRA Auto Body in New Lisbon!
Job Type: Full-time
Shift: Day shift
Work Location: In person
Experience:
Customer service: 1 year preferred
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
