Overview
We are seeking a dynamic and friendly Front Desk Receptionist / insurance coordinator, to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience from the moment they walk through the door. Your energetic approach and excellent organizational skills will help maintain smooth office operations, manage multi-line phone systems, and support various administrative functions. This paid position offers an exciting opportunity to be an integral part of a vibrant team dedicated to delivering exceptional customer service and efficient office management.
Pay based on skill level
Responsibilities
- Greet visitors warmly, assist with check-in procedures, and direct them appropriately
- Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously
- Handle incoming calls, take messages, and transfer calls accurately using proper phone etiquette
- Maintain organized filing systems, data entry records, and ensure accurate document proofreading
- Support office management tasks such as calendar management, appointment scheduling, insurance lookup and treatment planning.
- Assist with clerical duties including photocopying, faxing, mailing, and managing office supplies inventory
- Provide exceptional customer support by addressing inquiries efficiently and maintaining a positive attitude at all times
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills
- Proficiency in Dentrix dental software.
- Experience with multi-line phone systems and handling high-volume calls with professionalism
- Demonstrated clerical experience including data entry, filing, proofreading, and calendar management
- Excellent time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
Join us to be part of a lively team where your organizational talents and customer service expertise will shine! This role is perfect for someone who thrives on helping others, managing multiple responsibilities seamlessly, and creating a welcoming atmosphere for all visitors. We value energetic individuals committed to delivering top-tier support while growing their professional skills in a supportive environment.
Highly proficient in Dentrix and Dexis software is a must to apply.
Patient hours are as follows;
Monday 11-5
Tuesdays 8-5
Wednesdays 8-3
Thursdays 8-5
Some Saturdays during School year ( to accommodate teachers and such)
Off Fridays
Off Saturdays in the summer.
Pay: From $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
