Sales Support Specialist at DESMI, Chesapeake, VA
Are you our newest team member? As a Sales Support Specialist ready to specialize, deepen your expertise, and make an impact within a dynamic and supportive team. DESMI is a dynamic and innovative company where your ideas matter. We're building a culture that values collaboration, continuous learning, and making a difference. As an employee at DESMI, you'll have the opportunity to work on challenging projects, develop cutting-edge skills, and connect with a diverse team of talented individuals. If you're looking for a workplace where you can grow, contribute, and be inspired, DESMI is the place for you.
Ideally, we are looking for someone who is:
- Curious and Innovative
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Takes a holistic approach
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Thrives in a collaborative environment.
A glimpse into the role
As a Sales Support Specialist, you’ll be a key contributor to optimizing DESMI’s sales quote to order fulfillment processes. Your role mainly revolves around supporting customers and the sales team throughout the sales and order lifecycle:
- Customer quotations & inquiries: Serve as the primary point of contact for customer inquiries regarding quotations, orders, and project status, and prepare accurate and timely customer quotations and proposals.
- Sales cycle & order support: Support Account Managers throughout the sales cycle, review customer purchase orders to ensure alignment with quoted proposals, and process and coordinate customer orders through CPQ, ERP and CRM systems while monitoring order status and supporting successful execution.
- Collaboration, reporting & improvement: Collaborate with Engineering, Procurement, Planning, Finance, Operations, and Order Management teams; maintain accurate customer, opportunity, and order information; generate sales reports and support sales metrics tracking; assist with customer visits, trade shows, and sales presentations; and identify opportunities for process and operational efficiency improvements.
Your next opportunity starts here
As someone who will strengthen our Sales team, we are looking for a coordinator & communicator who is a self-driven individual with a deep understanding of the entire sales and order management process.
We also imagine that you:
- Hold an Associate’s or Bachelor’s degree in Business Administration, Sales, Marketing, Engineering, or a related field or equivalent experience.
- Have 2–5 years of experience in sales support, inside sales, customer service, order management, or a similar role – ideally within a manufacturing, industrial, engineering, or technical environment.
- Are experienced with CRM systems and ERP platforms, and have strong Microsoft Office skills, particularly Excel, Outlook, Teams, and Word.
- Are able to analyze customer requirements and prepare accurate quotations.
- Have excellent verbal and written communication skills and a strong customer service orientation.
- Can manage multiple priorities and deadlines, with strong organizational and problem-solving skills.
- Collaborate effectively across departments and bring high attention to detail and accuracy.
The perks of being at DESMI
At DESMI, we want you to feel supported, valued and motivated. That’s why we offer a range of benefits that make a difference – from flexibility and career opportunities to security.
Here are some of the benefits we offer our employees:
- Global career prospects
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Skills development and career growth
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401K
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Health, Dental, Vision and life insurance
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Company sports & social activities
What we’re about
But we’re more than just pumps. At DESMI, we believe teamwork and innovation drive success.
When you join DESMI, you can expect:
- A collaborative and supportive team environment.
- Opportunities for continuous learning and professional development.
- A chance to contribute your ideas and make a real impact.
- A company that values sustainability and innovation.
We are a flat organization with an open-door policy, where decisions are made together, and ideas are always welcome. Here, doers thrive – if you see an opportunity for improvement, you have the freedom to act on it.
As innovators in reliable and sustainable flow solutions, we serve a wide range of industries from Aquaculture and Defense to Green Technologies – the list goes on. Sustainability is highly appreciated while developing high-performance and long-lasting technologies that help industries adapt to evolving markets while reducing environmental impact.
Ready to apply?
If you're a motivated individual seeking a challenging and rewarding career where you can contribute to a more sustainable future, we encourage you to apply!
We are reviewing applications on a rolling basis and encourage you to apply as soon as possible.
