Description:
Position Purpose:
Manage and oversee assigned branch associates, supervise branch operations, and ensure efficient operation on a day-to-day basis. Improve productivity and streamline branch activities to maximize results and achieve goals. Stay up to date with plumbing/heating/HVAC supply industry knowledge.
Essential Functions:
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Recognize employee achievements and encourage excellence in the work environment
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Oversee and manage effectively counter sales, shipping & receiving to maximize sales goals
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Responsible for associate evaluations and disciplinary actions
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Develop and implement sales plans
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Conduct regular sales and operations meetings
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Brief employees on current sales goals, promotions, and other relevant information
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Evaluate employee performance and provide feedback and coaching as needed
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Identify training needs
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Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
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Resolve customer problems as needed
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Manage budgets, allocate branch funds, and define financial objectives
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Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals
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Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
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Achieve financial objectives by preparing an annual budget; schedule expenditures; analyze variances; initiate corrective actions.
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Recruit, vet, interview, and hire new employees
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Network to improve the presence and reputation of the branch and company
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Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
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Organizing marketing activities and events for the branch
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Adhere to high ethical and professional standards
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Other duties as required
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Requirements:
Experience, Education & Skills:
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Proven branch management experience
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Sufficient knowledge of modern management techniques and best practices
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Ability to meet sales targets and production goals
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Ability to analyze financial records and transfer data
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Strong aptitude for numbers, spreadsheets, and financial reports
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Familiarity with industry rules and regulations
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Ability to analyze problems and strategize for better solutions
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Excellent organizational skills
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Result driven and customer focused
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Leadership and human resources management skills
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Exceptional knowledge of budgeting, cost accounting and cost control principles
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Ability to manage employees, while multitasking large projects
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Bachelors degree in finance or business preferred with an emphasis in finance, or a related field.
Physical Requirements:
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While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
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Specific vision abilities required by this job include close vision requirements due to computer work.
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Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
