- Responsibilities:
- Greet customers in a friendly and timely manner.
- Keep customers up to date in a timely manner on the status of their vehicle.
- Capable of working in a fast paced environment.
- Must complete accurate repair orders in accordance with dealership and factory standards.
- Listen to customers concerns and provide estimates for recommended maintenance and or repairs.
- Verify all work performed and charges are correct on final repair order.
- Capable of working under pressure and manage multiple tasks while ensuring truly exceptional customer service.
- Must be able to work independently and without supervision.
- Weekends required.
- Commission based
- Bilingual required
- Must have valid Drivers License with 3 years driving history.
Summary
As a Mainline Service Advisor, you will be pivotal in delivering outstanding customer service and ensuring the efficient operation of our automotive service department. Reporting to the Service Manager, you will utilize your core skills in automotive diagnostics, mechanical knowledge, and service writing to assist customers with their vehicle maintenance needs. Your premium experience in dealership environments and auto service management will enhance collaboration with sales and service technicians. With a focus on customer satisfaction, you will play a vital role in maintaining high standards of automotive repair and service excellence.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Days:
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
