Job Summary: We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest experiences and accurate financial transactions. Duties: - Perform front desk duties such as check-ins, check-outs, and reservations - Conduct night audit procedures to reconcile daily revenue and expenses - Handle guest inquiries and resolve any issues or complaints - Maintain a clean and organized front desk area - Monitor security cameras and ensure the safety of guests and the property - Prepare reports for management summarizing daily activities Experience: - Previous experience in hotel management or hospitality is preferred - Strong customer service skills with a focus on guest relations - Proficiency in phone etiquette and handling phone systems - Bilingual abilities are a plus Benefits: - Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Training provided to enhance skills in guest services and hotel operations Requirements: - Proven experience in front desk or guest services roles - Ability to work night shifts and weekends - Excellent communication skills and attention to detail - Knowledge of hotel operations and reservation systems
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Work Location: In person
