Experienced dental front office professional skilled in patient scheduling, insurance verification, claims processing, and treatment plan coordination. Strong background in managing accounts receivable, resolving claim discrepancies, and delivering excellent patient service in fast-paced dental environments.
Key Responsibilities
- Greet and check in patients; manage daily schedule and appointments
- Verify PPO and government dental insurance benefits
- Submit, track, and follow up on insurance claims
- Present treatment plans and explain financial options
- Collect co-pays, balances, and manage patient accounts
- Handle phone calls, recalls, and appointment confirmations
- Maintain accurate patient records in practice management software (e.g., Open Dental)
- Coordinate with clinical team for accurate coding and documentation
Skills
- Insurance Verification & Claims Management
- Treatment Plan Presentation
- Accounts Receivable & Collections
- Patient Communication & Customer Service
- Scheduling & Front Desk Operations
- Dental Software (Open Dental, Dentrix, Eaglesoft)
- Bilingual (English/Spanish) (if applicable)
Job Type: Full-time
Pay: Up to $23.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site gym
- Paid time off
- Paid training
Experience:
- Dental office: 1 year (Required)
- receptionist/front desk: 3 years (Required)
Ability to Commute:
- Valrico, FL 33596 (Preferred)
Ability to Relocate:
- Valrico, FL 33596: Relocate before starting work (Preferred)
Work Location: In person
