Job Summary
Join our dynamic team as a Parts Sales Counter Associate, where your enthusiasm and agriculture equipment knowledge will drive customer satisfaction and sales success. In this energetic role, you will serve as the vital link between customers and our extensive parts inventory, providing expert guidance, efficient order fulfillment, and exceptional service. Your proactive approach will help ensure our customers leave with the right parts to keep their equipment running smoothly, all while fostering a positive shopping experience. This position offers a fantastic opportunity to develop your parts expertise and sales skills in an environment dedicated to quality service and teamwork.
Responsibilities
- Greet customers warmly and identify their parts needs through active listening and effective communication skills.
- Assist customers in locating parts using inventory management systems and provide detailed product information.
- Manage sales transactions accurately using POS (Point of Sale) systems, handle cash and credit payments, and process returns or exchanges professionally.
- Maintain organized stock levels by stocking shelves, managing inventory control, and conducting regular stock checks to ensure product availability.
- Collaborate with the service team to support repair and maintenance operations by providing timely parts support.
- Utilize diagnostics knowledge to recommend suitable parts or accessories for vehicle repairs or upgrades.
- Keep the work area clean, organized, and compliant with safety standards while managing multiple tasks efficiently in a retail setting.
Qualifications
- Previous dealership or retail sales experience preferred; familiarity with equipment repair or service environments is a plus.
- Strong organizational skills with the ability to manage inventory control and order fulfillment accurately.
- Excellent communication skills; bilingual abilities are highly valued for serving diverse customer bases but not required.
- Knowledge of automotive diagnostics, equipment maintenance and service procedures is advantageous.
- Experience with RIMSS systems is desirable.
- Demonstrated negotiation skills combined with excellent phone etiquette for engaging customers over the phone or in person.
- Ability to handle cashiering duties including cash handling with precision while maintaining positive customer interactions.
- Organizational skills to manage stocking routines, POS transactions, and customer service simultaneously in a some times fast-paced environment.
- Reliable transportation to ensure punctuality
- Light lifting and bending along with long periods of standing/leaning required
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
