About Us:
For us, clients come first.
SKH Family Law & Estate Planning is a family law firm that has been providing clients with creative solutions for difficult times since 1986. Our dedicated team focuses on providing clients exceptional legal services and outstanding customer service.
Current Opening:
Our Portland, Oregon office seeks a dedicated telephone receptionist/office assistant to join our team. This team member is integral to the smooth operation of our law firm and ensures the efficient day-to-day operations of our office. This is an entry-level position.
Telephone Receptionist:
Our team of telephone receptionists answer calls for all (5) of our offices: Portland, Astoria, Bend, Eugene and Vancouver, WA. As a telephone operator, you will be the voice and ears of our company. You will answer, direct (transfer), and keep record of ALL incoming calls. When needed, our operators take and send detailed messages.
Since our telephone receptionists are the first point of contact for people calling our firm, it is imperative that you have the following skill set and characteristics:
- Ability to speak and project clearly and distinctly, with a friendly confident tone
- Ability to use listening skills to put callers at ease and obtain accurate and complete information
- Ability to stay calm, cool, and collected -- with a good sense of humor
- Ability to multi-task and handle multiple phone calls at one time
- Ability to think outside the box and to anticipate the needs of callers and/or co-workers
- A professional and helpful demeanor
- Outstanding verbal and written communication skills
- Experience in a fast paced and deadline-driven setting (previous operator experience and customer service experience highly preferred)
Our ideal candidate would have the following skill sets:
- Excellent oral and written communication
- Natural talent for staying organized and productive in a dynamic, deadline-driven environment
- Superior attention to detail
- Ability to anticipate what is needed and be proactive
- Enthusiastic about teamwork
- Ability to adapt and act quickly while remaining professional
- Professional attire and demeanor
- Ability to maintain the highest levels of confidentiality with client and firm information
- Valid driver’s license and clean driving record
- Ability to lift up to 50 pounds
Key Working Factors to consider:
- Your primary base of work is from the Portland office.
- Our firm operates with urgency, candor, and resilience to appropriately work through high pressure situations with grace and ease.
- We leave nothing to chance and have processes in place to guide you.
- People who work well with us enjoy our focus on all the details with a professional, caring style.
Office Assistant:
Our ideal candidate is curious, hard-working, quick on their feet, and eager to serve our clients. This is an excellent role for someone interested in the law and perhaps interested in law school.
Consider yourself first…Do you:
- Prefer the responsibility for multiple details requiring consistent attention?
- Enjoy that your role has a lot of behind the scene work along with times you’re a part of key influential actions/events?
- Stay calm, even during stressful moments because you’ve followed through & followed up?
- Know you could be a reliable, disciplined part an accounting team performing essential functions for a premiere law firm?
Key Working Factors to consider:
- You will work out of our Portland office and have contact with our offices in both Oregon and Washington.
- The tasks and requests are varied, large to small - all important and respected.
- Our firm operates with urgency, candor, and resilience to appropriately work through high pressure situations with grace and ease.
- There are procedures to guide you and people to help you.
Primary work tasks include:
- Accounting and filing tasks as needed, including, but not limited to scanning, copying receipts, revising bills, organizing documents.
- Perform administrative duties for shareholders and management.
- Maintaining/updating current files, both paper and electronic.
- Processing mail, email, faxes and hand deliveries.
- Scanning projects.
- Supply ordering.
- Phone Operator and Intake Specialist coverage.
- Assisting with basic office needs such as keeping desk items stocked, offices clean, and creating comfortable and presentable office spaces for our clients.
- Perform general labor to support operation requirements including sweeping, mopping, dusting, dishwashing and maintenance of building.
- Driving Attorneys and/or clients to Courthouses or other offices.
- Driving errands (we facilitate our courier services in house and hand deliver many items).
Hours:
Monday – Friday 8:00 AM - 5:00 PM
Benefits:
- Medical, dental, disability, and life insurance
- 401(k) retirement plan
- Reception and client intake services
- Free parking available on-site
- Technical and social media support staff
- Complimentary lunches on-site daily
If you find after reading this, checking out our website: https://www.skhlawyers.com/, and considering your strengths/interests, you’d like the role; contact us.
Please email your resume and three references to [email protected]
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including State and Federal protected classes.
Job Type: Full-time
Pay: From $3,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Portland, OR 97201 (Required)
Ability to Relocate:
- Portland, OR 97201: Relocate before starting work (Required)
Work Location: In person
