Are you passionate about helping people navigate challenging situations and connect with vital community resources? Join a dedicated team making a meaningful difference in the lives of individuals and families throughout Manitowoc County.
The Human Services Department is seeking a compassionate, detail-oriented, and customer-focused Economic Support Specialist to help residents access important benefits and services. In this rewarding role, you’ll guide clients through available programs and provide support that helps strengthen our community.
As an Economic Support Specialist, you will:
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Meet with clients to gather financial and personal information needed to determine eligibility for public assistance programs.
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Review and verify documentation to ensure accurate and timely benefit decisions.
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Provide ongoing case management and conduct eligibility reviews to support continued access to services.
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Educate clients about available programs, services, and community resources.
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Connect individuals and families with additional support agencies and resources that can improve their well-being.
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Maintain accurate records, calculate overpayments when necessary, and assist with case documentation and hearings.
- Make a direct impact in your community every day
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Enjoy a stable career with opportunities to grow your knowledge and skills
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Work alongside supportive professionals dedicated to public service
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Gain experience in case management, public assistance programs, and community outreach
This position is ideal for someone who enjoys problem-solving, working with people, and making a positive difference through compassionate public service.
A high school diploma and whatever combination of additional education and work experience provides the necessary knowledge, skills, and abilities to perform the essential functions of the position.
Benefits Include:
Insurance: Health, Dental, Life, Disability, Vision, Critical Illness, Accident, Hospital Indemnity
Additional Benefit: Discounted subscription to Savi student loan forgiveness program
Paid Leave: Holiday, Vacation, Sick Leave, Short Term Disability Income Continuation
Retirement: Participation in the Wisconsin Retirement System, deferred compensation .
Work/Life Balance: Monday - Friday schedule
Equal Opportunity Employer
Manitowoc County is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military service, arrest or conviction record, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Reasonable accommodations will be provided to qualified individuals with disabilities throughout the recruitment and employment process. Applicants requiring accommodation should contact the Manitowoc County Personnel Dept. 920-683-4063.
NOTE: Per - Wis. Stat. § 19.36(7) Records that would reveal the identities of job applicants must be kept confidential if the applicants so request in writing. However, the identities of final candidates to local public office may not be withheld. A final candidate is an individual who is one of the five most qualified applicants, or a member of the final pool if that is larger than five. If there are fewer than five candidates, each one is a final candidate. Please contact the Personnel Department at 920-683-4063 if you have questions regarding this information or you would like to keep your information confidential.
