Job Overview
we are one of the fastest-growing contents restoration companies in California, and we're looking for motivated individuals who want more than just a job—we're looking for future leaders.
As a Junior Packout Project Manager (JPM), you'll learn every aspect of the contents restoration industry while working directly alongside experienced Project Managers. This position is designed as a career path into a full Project Manager role.
If you're organized, driven, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you.
What You'll Do
Project Coordination
· Set up new jobs in our management system
· Schedule packouts, deliveries, and packbacks
· Coordinate crews and daily production schedules
· Monitor project timelines and ensure jobs continue moving forward
Customer Communication
· Provide weekly updates to homeowners
· Answer customer questions
· Schedule appointments
· Document all communication
· Deliver an exceptional customer experience
Inventory & Documentation
· Review inventory accuracy
· Verify job documentation
· Upload photos and project notes
· Ensure paperwork is complete and organized
· Track customer belongings throughout the restoration process
Production Support
· Monitor active projects daily
· Identify delays before they become problems
· Coordinate with vendors and subcontractors
· Assist Project Managers with estimates and production planning
Collections & Administrative Support
· Track deductible payments
· Schedule payment collections
· Monitor project milestones
· Review dashboards and job reports
· Maintain accurate production notes
What We're Looking For
· Highly organized
· Great with customers
· Self-motivated
· Positive attitude
· Strong communicator
· Detail oriented
· Able to multitask
· Comfortable using technology
· Eager to learn and grow
· Experience in restoration, moving, logistics, customer service, construction, or project coordination is a plus—but we're willing to train the right person.
Growth Opportunity
· This is not just an administrative position.
· Our Junior Project Managers are trained to become Project Managers.
· Hands-on training in contents restoration, project management, customer service, scheduling, inventory systems, insurance restoration, production planning, and leadership.
· Our goal is to promote from within whenever possible.
Pay: $45,000.00 - $70,000.00 per year
Benefits:
Work Location: In person
