The Senior Community Manager will be responsible for maintaining a positive and engaging environment for residents, ensuring efficient administrative processes, and providing exceptional customer service. This is a key leadership role within our organization.
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Oversee daytoday operations of the community, including administrative tasks, facilities management, and resident relations
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Manage and supervise a team of community staff members, providing guidance and support as needed
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Develop and maintain strong relationships with residents, addressing any concerns or issues in a timely and professional manner
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Coordinate and oversee community events and activities to promote resident engagement and a sense of community
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Ensure compliance with all legal requirements, including lease agreements, contracts, and applicable regulations
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Maintain accurate records and documentation related to resident information, maintenance requests, and financial transactions
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Utilize customer relationship management (CRM) software to track resident interactions and provide personalized service
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Assist with data entry and reporting tasks as needed
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Collaborate with other departments within the organization to ensure seamless operations
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Office administration experience in a real estate or property management setting
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Strong customer relationship management skills with the ability to effectively communicate with residents
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Excellent phone etiquette and interpersonal skills
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Knowledge of facilities management principles and practices
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Proficient in data entry and record keeping
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Familiarity with legal administrative tasks, including contracts and lease agreements
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Experience working with Entrata software
We offer competitive compensation packages based on experience.
If you are a highly motivated individual with a passion for creating vibrant communities, we would love to hear from you. Please submit your resume for consideration.
Job Type: Full-time
Houston based apartment property management company focused on resident experience. We believe the most important stage of management-resident relationship starts at move-in. Superior customer service and maintenance play strongly into this and a willingness to provide the best experience is part of our base philosophy.
