About us
Vegas Ink and Toner is a printer/copier sales & leasing, supplies, and service provider. We help businesses and individuals save money and time by providing the highest quality printer supplies at competitive pricing to keep their printers up and printing.
Vegas Ink and Toner is seeking a reliable Full-Time Customer Service Representative (CSR) to join our team. As a CSR, you'll work closely with the store manager to ensure our customers and prospective customers receive the highest level of service.
An ideal candidate should be able to learn quickly, work independently, be comfortable working in a fast-paced environment, and be able to multi-task. This is an established small local business- if you are willing to wear multiple hats, learn how to operate a store, and go above and beyond to provide great customer experience, you should definitely apply!
Most of our customers interact with us over the phone & email, and we do have some walk-in's.
Your responsibilities include:
- Take inbound calls related to orders and product inquiries
- Enter customer orders accurately
- Send and respond to emails to customers related to orders and product inquiries
- Place vendor orders accurately
- Assist in inventory management
- Send invoices and payment reminders to customers
- Take customer payments
- Data entry to keep customer/order/PO records up to date
- Filing of documents
What we're looking for:
- Reliability is a must as we're a small business! We're looking for someone that has not jumped between jobs every 6-12 months
- We welcome candidates with no prior office experience
- Customer service experience of 2+ years a plus
- Must be able to follow directions and learn quickly
- Willingness to help customers have the best experience
- Able to work independently
- Common sense & decision-making skills
Work schedule:
- Mon through Fri 8am-4:30pm
- No nights or weekends or overtime
- Paid major federal holidays
Please note this position does not provide any health insurance coverage.
To apply, please submit your resume and a brief cover letter highlighting your relevant experience. Please be sure to answer all prescreening questions.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Shift:
- 4 hour shift
- Day shift
- No nights
Application Question(s):
- Why would you consider yourself a quick learner?
- (Required) Why are you leaving your current employer?
Ability to Commute:
- Las Vegas, NV 89119 (Required)
Work Location: In person
