JOIN THE BLACK CULTURAL ZONE CDC
Coordinator or Manager, Team Member Relations Thrive Coach
Are you a skilled people professional with a gift for building trust, resolving conflict, and fostering a culture where every team member feels valued and supported? The Black Cultural Zone Community Development Corporation (BCZ CDC) is seeking a Coordinator or Manager, Team Member Relations Thrive Coach — a dedicated role focused on fostering a positive, accountable, and high-performing work environment aligned with BCZ's mission and C.R.E.A.T.E. values. In this role, you will serve as a confidential resource, performance coach, and culture steward for all BCZ team members.
WHAT YOU'LL DO
As the Coordinator or Manager, Team Member Relations Thrive Coach, you will:
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Provide confidential 1:1 coaching and support to team members on performance, accountability, workplace concerns, and professional growth.
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Facilitate conflict resolution, mediate interpersonal and inter-team tensions, and conduct impartial internal investigations into workplace issues and grievances.
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Coach team members and circles on decentralized decision-making models, including the advice process, consent, and sociocracy.
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Deliver cultural competence and equity workshops and run confidential listening sessions to monitor psychological safety and belonging across the organization.
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Administer leave management programs and ensure compliance with local, state, and federal employment regulations.
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Coordinate with the Holistic Wellness Thrive Coach, Workforce Development Thrive Coach, and external partners to connect team members to holistic support services.
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Track and report on KPIs including conflict resolution rates, cultural competence training completion, belonging index scores, and team member satisfaction.
QUALIFICATIONS
The ideal candidate is a seasoned HR and employee relations professional who brings:
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A minimum of 2 years of experience in Human Resources specializing in employee relations, performance management, and/or organizational development.
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Proven track record of maintaining strict confidentiality and sound judgment in complex workplace situations, including conducting internal investigations.
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Demonstrated knowledge of federal and state employment laws including FMLA, ADA, and local leave and compliance regulations.
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Deep knowledge of mediation, conflict resolution, and coaching methodologies.
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Exceptional interpersonal skills, high empathy, and the ability to build trust across diverse team members and organizational levels.
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Bachelor's degree in Human Resources, Organizational Psychology, Social Work, or a related field, or equivalent experience.
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Preferred: SHRM-CP, PHR, Certified Professional Coach (CPC), or Associate Certified Coach (ACC).
OUR CULTURE AND BENEFITS
At Black Cultural Zone CDC, we believe in a collaborative organizational culture guided by our C.R.E.A.T.E. values — Collaboration, Respect, Execution Speed and Excellence, Accountability, Tenacity, and Equity and Fairness. We are a team dedicated to the Sankofa Journey Approach — learning from the past to build a thriving future for the East Oakland community.
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Status: Part-Time, Non-Exempt, 30 hours per week.
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Schedule: Variable, Monday–Saturday.
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Location: 8321 International Blvd. and other BCZ Hubs, Oakland, CA 94621.
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Compensation: $27.00 – $33.00 per hour.
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Culture: Join a team that centers Black arts, culture, and economic empowerment in everything we do.
If you are ready to bring your people expertise and commitment to equity to a team dedicated to creating a thriving community, we encourage you to apply!
VIEW THE FULL DESCRIPTION HERE
https://tinyurl.com/TMRealTC
