ORS- Senior Business Analyst / Data Analytics
FT / PT Status – Full time
Salary – $25.22
Remote Work / In-Office – In Office / Hybrid after 12 Month Probationary Period
Recruiter – Josh Stover | [email protected] | 801.538.4251
Application Deadline – 7/13/2026
Key Responsibilities
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Develop reports, briefs, dashboards, and data extracts related to child support and Medicaid recovery to support department operations, legislative requirements, executive leadership, and external partner needs using government, public, and industry data sources.
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Design, develop, maintain, and optimize SQL-based data extracts, reporting solutions, analytical datasets, and automated reporting processes to support operational, research, evaluation, and decision-making activities.
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Monitor, evaluate, audit, and review operations, programs, processes, systems, and reporting practices for quality, accuracy, effectiveness, compliance, and completeness; identify operational issues or potential problem areas and recommend data-driven solutions and process improvements.
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Provide analytical guidance, research support, feasibility analysis, and strategic recommendations to internal and external stakeholders, including presenting findings, responding to legislative and public inquiries, and translating technical information into business terms for cross-functional audiences.
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Assist with data quality reviews, query Management, data validation, quality control processes, and reporting integrity efforts to ensure accuracy, consistency, reliability, and compliance with agency standards and reporting requirements.
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Ensure compliance with applicable laws, regulations, policies, procedures, reporting requirements, and data protection standards related to data governance, reporting practices, and the handling of sensitive or regulated information.
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Recommend, adapt, design, and enhance automated systems, reporting solutions, and user-level system improvements to better support agency operations, complex business needs, and integration with existing systems.
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Plan, coordinate, and support projects, programs, reporting initiatives, and operational improvement efforts by developing project documentation, recommendations, findings, and implementation support materials.
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Work collaboratively with team members, leadership, technical staff, and stakeholders to support department initiatives, operational goals, and continuous process improvement efforts.
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Position qualifies for Hybrid work schedule after probationary period.
Qualifications
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A degree in data analysis, mathematics, Computer Science, or a related field.
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Equivalent work-related experience may be considered in lieu of a degree.
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Experience using SQL for data analysis, reporting, query development, and data extraction. Experience with AWS QuickSight or other business intelligence and data visualization platforms is preferred.
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Experience working with large datasets, survey data, reporting systems, and analytical methodologies in support of operational and strategic decision-making.
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Knowledge of child support, Medicaid recovery, government operations, or related public sector programs is preferred.
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Strong analytical, auditing, and problem-solving skills, including the ability to identify patterns, evaluate data quality, recognize operational issues, assess risks, and develop logical and effective solutions to complex business problems.
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Ability to monitor and evaluate programs, processes, reporting practices, and operational performance to ensure quality, effectiveness, accuracy, and compliance with applicable standards and requirements.
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Ability to read, interpret, and apply laws, regulations, policies, procedures, standards, and reporting requirements.
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Experience presenting analytical findings, technical concepts, recommendations, and reporting outcomes to internal and external stakeholder groups, including non-technical audiences.
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Strong written and verbal communication skills, including the ability to prepare technical documentation, reports, findings, recommendations, and project-related materials.
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Ability to adapt automated systems, recommend system enhancements, and support technical solutions that improve operational efficiency and meet complex business needs.
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Ability to work independently, manage multiple priorities, collaborate across teams, and support projects and operational initiatives in a fast-paced environment.
Preferred or trainable/on-the-job qualifications
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Critical thinking and reasoning skills used to evaluate alternatives, identify operational impacts, and support sound business decisions.
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Active listening and interpersonal communication skills with the ability to understand stakeholder needs and communicate effectively across technical and business teams.
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Reading comprehension skills with the ability to understand complex written materials, policies, regulations, and technical documentation.
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Strong inductive and deductive reasoning abilities, including the ability to identify relationships between data, recognize patterns, and apply general rules to specific operational challenges.
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Attention to detail, including the ability to recognize data discrepancies, inconsistencies, operational concerns, or reporting issues before they become larger problems.
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Ability to organize, prioritize, and manage information, processes, and reporting activities according to established standards, rules, and timelines.
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Strong verbal, written, and presentation skills with the ability to clearly communicate information, ideas, findings, and recommendations to diverse audiences.
About the Role
Location – 4315 S 2700 W, Taylorsville, UT 84129
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period
Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
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Job Stability: Enjoy the security and reliability of employment within a well-established organization.
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Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
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Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
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Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
The Agency
The primary mission of Utah Office of Recovery Services is to promote responsibility. We help ensure that parents are financially responsible for their children by providing child support services and support for children in care. We also help ensure public funds are used appropriately through our Medicaid Recovery efforts. For more information. For more information click here.
EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.
Supplemental Information
This position may be filled with a Career Mobility contract if filled with a current ORS employee.
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Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
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Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions
