Job Overview
We are seeking a dynamic and energetic Operations Manager to lead our food service and hospitality teams with enthusiasm and precision. In this pivotal role, you will oversee daily restaurant operations, ensuring exceptional food quality, outstanding customer service, and efficient management of staff and resources. Your leadership will drive operational excellence, foster a positive team environment, and uphold the highest standards of food safety and sanitation. This position offers an exciting opportunity to shape memorable dining experiences while managing the complexities of food production, staff supervision, and financial operations.
Responsibilities
- Oversee all aspects of restaurant and kitchen management, including food preparation, food safety procedures, and sanitation standards.
- Manage daily shift operations, ensuring smooth workflow and timely service delivery.
- Supervise and motivate food service teams, including cooks, servers, bartenders, and support staff to achieve high performance standards.
- Implement and monitor cost control measures to optimize food and labor expenses without compromising quality.
- Ensure compliance with health regulations, sanitation procedures, and safety protocols across all departments.
- Coordinate with culinary staff to maintain high-quality food presentation and consistency in menu offerings.
- Utilize POS systems for order processing, sales tracking, and financial reporting to support business growth.
- Lead staff recruitment, training, scheduling, and performance evaluations to cultivate a skilled hospitality team.
- Foster a welcoming environment that emphasizes excellent customer service and guest satisfaction.
- Collaborate with vendors for inventory management, procurement of supplies, and maintaining optimal stock levels.
Qualifications
- Proven management experience within the food industry or hospitality sector with a strong background in restaurant or kitchen operations.
- Extensive knowledge of food preparation techniques, food safety standards (including HACCP), sanitation procedures, and culinary practices.
- Demonstrated leadership skills in managing hospitality teams with effective staff supervision and motivation abilities.
- Familiarity with food service management software (POS systems) and financial operations management.
- Experience in managing costs, budgeting, and implementing operational improvements for efficiency.
- Excellent customer service skills with a passion for creating memorable dining experiences.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Knowledge of catering services, banquet operations, or dietary department experience is a plus.
Join us as an Operations Manager to lead with energy, inspire your team, and elevate our guests’ experience through exceptional food service management!
Pay: $4,706.29 - $5,667.79 per month
Benefits:
Work Location: In person