ESSENTIAL VALUES-BASED, LEADERSHIP AND MANAGEMENT COMPETENCIES:
Demonstrates competencies in line with the five core values that are the foundation of all activities performed by employees in order to achieve the Mission of Artesia General Hospital
- Servant Leadership: Demonstrates competence in serving others and prioritizing their needs.
- Excellence: Demonstrates competence in striving for the highest quality in all aspects of work.
- Respect: Demonstrates competence in respecting others and valuing their contributions.
- Virtuousness: Demonstrates competence in maintaining high ethical standards and integrity.
- Innovation: Demonstrates competence in embracing new ideas and technologies to improve healthcare.
- Community: Demonstrates competence in fostering a sense of community and collaboration.
- Education: Demonstrates competence in promoting continuous learning and development.
ESSENTIAL FUNCTIONS:
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Receive and process patient records following discharge.
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In an expedient, efficient manner, goes to the various units, picks up the prior day’s discharges, and deposits the records into respective HIM processing areas.
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Ensures all prior day discharges have been received and retrieves any missing paperwork.
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Accurately analyzes the incomplete record to ensure compliance with regulatory standards and Medical Staff Bylaws, Rules & Regulations following discharge.
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Consistently meets performance expectations record analysis.
- Adding/resolving deficiencies within the computer system accurately.
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Retrieving records that are in retention storage.
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Maintenance of the Master Patient Index.
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Meets established deadlines.
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Preps and scan paper patient information into electronic health record in a timely, efficient, accurate manner in order to facilitate timely coding.
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Participates in Performance Improvement and Quality Control Activities by data gathering, validation of data, and/or preparing accurate reports in a timely fashion, meeting deadlines.
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Consistently demonstrates behavior that reflects working as a team is more important than self-interest.
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Displays initiative to see processes through to completion and offers assistance without being asked.
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Responds to requests for patient information in a timely manner.
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Demonstrates courteous and positive behaviors (i.e. smile, pleasant tone, good eye contact).
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Assist with other clerical duties within the department as assigned by Director.
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Assist physicians with incomplete record process.
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Releases patient information following all rules and regulations.
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Documents ROI into electronic record that do not pertain treatment, payment, or healthcare operations.
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Scan all confirmations of continuity of care requests into patients medical record.
ADDITIONAL RESPONSIBILITIES:
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Performs other duties as assigned.
KNOWLEDGE/SKILL/ABILITIES:
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Basic computer knowledge
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Able to handle interruptions
AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
INFORMATION MANAGEMENT: Treats all information and data within the scope of the position with appropriate confidentiality and security.
RISK MANAGEMENT/QUALITY MANAGEMENT/SAFETY: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.
MINIMUM POSITION QUALIFICATIONS:
- Education – High school diploma or equivalent.
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Work Experience – Basic office skills, excellent customer service skills; prior medical record experience preferred.
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Training – Willingness to learn.
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License/Certification - None
ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.
PHYSICAL REQUIREMENTS: Physical Demand Analysis attached.
