Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position title
Senior Sales Associate
Classification
Full-Time / Non-Exempt / Hourly
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
Core values alignment:
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Curious — ask questions, find and solve problems
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Passionate — care deeply about the brand, team, and customers
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Do it Right — take pride in accuracy and credibility
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Service — put others above ourselves
Sales & Customer Experience:
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Deliver exceptional customer service aligned with Range USA standards
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Review KPIs and coach team to expectations from this data
- Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
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Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution:
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Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
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Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
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Support inventory flow, merchandising, and ad set execution to maintain visual standards
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Maintain overall store cleanliness and organization
Safety & Compliance:
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Ensure strict adherence to all firearm safety protocols for customers and staff
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Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
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Safeguard confidential information and ensure all processes meet regulatory standards
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Ensure range readiness, safety, and cleanliness always
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Validate and escalate if needed parts requirements to ASL
Desired skills & experience
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High School Diploma or equivalent required
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1–2 years of retail sales or customer service experience (specialty retail preferred)
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Strong attention to detail with the ability to follow complex compliance procedures
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Ability to handle confidential information with integrity
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Flexible availability, including nights, weekends, and holidays
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Strong communication skills and customer-first mindset
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Medical, Dental, and Vision health insurance
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Unlimited Shooting – Free Classes
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Industry-leading online and in-store discounts
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Manufacturer rewards and points program
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No firearm experience needed — we offer paid training
