Automotive BDC Representative
Massapequa Based Automotive Dealership
A well established automotive dealership in Massapequa is looking for an energetic and customer focused Automotive BDC Representative to join our team. This is an excellent opportunity for someone with strong communication skills who enjoys helping customers and working in a fast paced environment.
Responsibilities
- Respond to internet, phone, and text inquiries promptly and professionally
- Schedule appointments for the sales and service departments
- Follow up with customers to confirm appointments and maintain communication
- Manage inbound and outbound calls, emails, and text messages
- Maintain accurate customer records in the CRM
- Work closely with the sales and service teams to maximize appointment show rates
- Meet daily, weekly, and monthly performance goals
- Deliver an exceptional customer experience with every interaction
Qualifications
- Previous automotive BDC, customer service, or call center experience is preferred
- Automotive dealership experience is a plus
- Strong phone and communication skills
- Excellent organizational and multitasking abilities
- Comfortable using CRM software and Microsoft Office
- Positive attitude with a strong work ethic
- Ability to work evenings and weekends as needed
What We Offer
- Competitive hourly pay plus performance bonuses
- Health, dental, and vision benefits
- Paid vacation and holidays
- 401(k) with company match
- Paid training
- Opportunities for advancement within a growing dealership group
If you are motivated, customer focused, and ready to build a career in the automotive industry, we would love to hear from you.
Apply today with your resume for confidential consideration.
Pay: $45,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
