Office Administrator / Customer Service Coordinator
Tri State Exterminating, LLC – Morgantown, WV
Tri State Exterminating is growing, and we're looking for a dependable, organized, and
customer-focused Office Administrator to join our team. This position is the hub of our
operation—coordinating technician schedules, assisting customers, and keeping the office
running smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced environment
where no two days are the same, we'd love to meet you.
Responsibilities
- Answer incoming phone calls and assist customers professionally and courteously
- Schedule pest control appointments and coordinate daily technician routes
- Communicate with customers regarding appointments, services, and follow-up needs
- Manage office operations and administrative tasks
- Process payroll and maintain employee records
- Assist with invoicing, payments, and basic bookkeeping functions
- Maintain accurate customer and service records
- Support management with scheduling, meetings, and special projects
- Help create a positive experience for both customers and team members
Qualifications
- Previous office administration, receptionist, customer service, dispatching, or scheduling
experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Ability to remain calm and professional during busy periods
- Proficiency with computers, email, and Microsoft Office
- Experience with QuickBooks or similar accounting software is a plus
- Strong attention to detail and problem-solving skills
- Reliable transportation and excellent attendance
- Experience in pest control, HVAC, plumbing, construction, or other home service
industries is a plus
What We Offer
- Competitive pay based on experience
- Paid Time Off (PTO) after introductory period
- Paid holidays
- Monday–Friday schedule
- No nights
- No weekends
- Family-oriented work environment
- Opportunity for growth within a locally owned company
Schedule
- 8-hour shift
- Day shift
- Monday through Friday
Requirements
- Valid Driver's License (Required)
-High School Diploma
- Ability to commute to Morgantown, WV 26508
Join a company that has been helping local families and businesses solve pest problems for over 50 years. At Tri State Exterminating, every team member plays an important role in delivering exceptional service to our customers.
Apply today!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Required)
Language:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Morgantown, WV 26508 (Required)
Work Location: In person
