Job Summary
We are seeking a detail-oriented and customer-focused Administrative Assistant to support daily operations in our natural stone company. This role is essential to maintaining smooth office workflows, providing excellent customer service, and coordinating communication between our sales, warehouse, and logistics teams. The ideal candidate is organized, professional, and comfortable in a fast-paced environment.
Key Responsibilities:
· Perform general administrative tasks including filing, data entry, and document organization.
· Answer and route incoming phone calls, providing friendly and informative customer service.
· Assist walk-in customers by guiding them through available stone samples, product information, and purchase options.
· Accurately input purchase orders into the company system and maintain updated order records.
· Schedule and book trucks for customer pickup orders, ensuring timely and efficient logistics coordination.
· Prepare and distribute pick lists to the warehouse team for order fulfillment.
· Communicate effectively with internal teams to ensure customer needs and order timelines are met.
· Maintain a clean and orderly front desk and sample area.
· Support additional office tasks and special projects as needed.
Qualifications:
· High school diploma or equivalent required; additional administrative training is a plus.
· Previous experience in an administrative, customer service, or retail environment (experience in the building materials or natural stone industry is a plus).
· Strong organizational skills with attention to accuracy and detail.
· Excellent communication and interpersonal skills.
· Proficiency in basic computer applications and data entry; experience with order-entry systems is preferred.
· Ability to multitask and prioritize in a busy environment.
· Professional, courteous, and customer-oriented demeanor.
Physical Requirements:
· Ability to walk customers through the sample area and occasionally handle small product samples.
Why Join Us:
· Opportunity to work in a growing company with a supportive team.
· Competitive compensation and benefits.
· A dynamic environment with opportunities to learn and contribute.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person
