About us
TANA is a small business in Metairie, LA. We are professional, agile, professional and our goal is to Upscale Italian restaurant focusing on the cuisines of New Orleans, Sicily, and the Ligurian Coast, featuring a full pasta production station in the dining room, table side cooking, 2000 bottle wine room and an after hours lounge with a full craft cocktail program..
Our work environment includes:
- Modern office setting
- Food provided
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and assist with seating arrangements
- Answer phone calls and take reservations
- Manage the waitlist and notify guests when their table is ready
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, requests, and complaints in a professional manner
- Assist with any other tasks assigned by management
Skills:
- Excellent phone etiquette and communication skills
- Strong guest relations skills to provide exceptional hospitality
- Proficiency in using Aloha POS or similar restaurant point-of-sale systems
- Customer service experience in a hotel, restaurant, or similar setting
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills to manage waitlists and seating arrangements
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Part-time
Pay: $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person
