At Visiting Angels Nashville, we're more than a home care agency, we're a team of dedicated professionals committed to helping old adults remain safe, independent, and comfortable in their own homes. We believe exceptional care starts with an exceptional office team.
We're looking for an Office Coordinator who is organized, dependable, customer-focused, and thrives in a fast-paced environment. If you enjoy solving problems, supporting others, and making a meaningful impact every day, we'd love to meet you.
- Full-Time, Monday–Friday
- In-office position
- Participation in an after-hours on-call rotation is required
As our Office Coordinator, you'll serve as the hub of our daily operations by:
- Answering incoming calls from clients, families, caregivers, referral partners, and prospective clients
- Assisting with caregiver schedules to ensure exceptional client care
- Working closely with the Director to promote outstanding client and caregiver satisfaction
- Assisting with caregiver recruiting, interviewing, hiring, on boarding, and retention
- Maintaining employee records and supporting HR compliance
- Managing administrative tasks to ensure smooth office operations
- Handling high-volume phone calls while delivering outstanding customer service
- Participating in an after-hours on-call rotation
- Representing Visiting Angels at community events, networking opportunities, and marketing activities
- Building positive relationships with our clients, families and caregivers
We're seeking someone who is dependable, organized, compassionate, and genuinely enjoys helping others.
Qualifications:
- Minimum of 2 years of administrative, customer service, or office coordination experience
- Home care, healthcare, caregiver experience with older adults is preferred but not required
- Associate's degree required; Bachelor's degree preferred
- Excellent verbal and written communication skills
- Exceptional organizational skills with strong attention to detail
- Ability to multitask, prioritize, and adapt in a fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Ability to maintain professionalism and confidentiality when handling sensitive information
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Comfortable learning and using scheduling software and other office technology
- Positive attitude with a servant's heart and commitment to providing exceptional customer service
- Ability to work independently while contributing to a collaborative team
We believe in taking care of the people who take care of others.
We offer:
- Competitive pay with opportunities for career growth
- Health, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Performance bonuses
- Cell phone reimbursement
- Gym membership reimbursement
- Life Insurance
- Ongoing training and professional development
- Opportunities for advancement within a growing organization
- A supportive leadership team that values your ideas, encourages professional growth, and recognizes your contributions
- The opportunity to make a meaningful difference in the lives of seniors and their families every day
Visiting Angels Nashville proudly serves seniors and families throughout Middle Tennessee by providing compassionate, non-medical home care. Our mission is to help older adults age in place safely, comfortably, and with dignity while giving families peace of mind.
If you're looking for more than just a job, if you're looking for a rewarding career where your work truly matters, we'd love to hear from you.
Apply today and become part of the Visiting Angels Nashville team, where compassion, excellence, and service come together every day.
