GCY Service Coordinator – Proposed Duties and Responsibilities
HGCY Daily Operational Execution
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Conduct daily review of the Workforce Solutions Financial Services (WFS) Youth Services Smartsheet and initiate contact with assigned youth referrals within one (1) business day.
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Monitor and respond to Board referral requests and ensure timely follow-up with referred youth participants.
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Assist with tracking youth enrollments, training referrals, Paid Work Experience (PWE) applications, Summer Jobs applications, and other special projects as assigned.
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Support management with scheduling interviews, coordinating meetings, facilitating team communications, and maintaining operational task tracking.
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Monitor the HGCY shared inbox daily and ensure responses are provided within one (1) business day.
HGCY Service Coordinator – Proposed Duties and Responsibilities
HGCY Daily Operational Execution
-
Conduct daily review of the Workforce Solutions Financial Services (WFS) Youth Services Smartsheet and initiate contact with assigned youth referrals within one (1) business day.
-
Monitor and respond to Board referral requests and ensure timely follow-up with referred youth participants.
-
Assist with tracking youth enrollments, training referrals, Paid Work Experience (PWE) applications, Summer Jobs applications, and other special projects as assigned.
-
Support management with scheduling interviews, coordinating meetings, facilitating team communications, and maintaining operational task tracking.
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Monitor the HGCY shared inbox daily and ensure responses are provided within one (1) business day.
Administrative & Management Support
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Provide administrative and operational support to HGCY leadership and program management.
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Schedule meetings, maintain program calendars, prepare meeting materials, and document meeting notes and action items.
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Assist with procurement requests, inventory tracking, event logistics, and administrative processes as needed.
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Support special projects, monitoring reviews, audits, contract deliverables, and program initiatives as assigned.
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Coordinate internal workflow activities to improve efficiency, accountability, and program operations.
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Serve as a point of contact for participant inquiries and provide timely assistance regarding program services, orientation schedules, and referral processes.
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Ensure participants receive appropriate information regarding available services and next steps in the enrollment process.
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Monitor FACS office actions and system-generated issues impacting participant services and program operations.
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Maintain accurate electronic records and support document management processes within PandaDoc and other approved systems..
Recruitment & Outreach Support
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Assist with outreach campaigns, informational sessions, hiring events, recruitment initiatives, and community engagement activities.
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Coordinate participant registration for orientations, workshops, career exploration activities, enrollment events, and special initiatives.
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Maintain outreach tracking logs, referral source reports, and participant engagement records.
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Support communication and coordination with schools, training providers, employers, community organizations, and workforce partners.
