A Day in the Life of the Senior Director, Sales Effectiveness:
The Sr. Director of Sales Effectiveness is responsible for accelerating sales productivity, improving sales performance, and driving revenue growth through best-in-class onboarding, training, coaching, sales methodologies, and enablement programs. This leader serves as the strategic partner to Sales Leadership, ensuring the organization has the skills, processes, tools, and disciplines necessary to consistently achieve and exceed sales objectives.
The role leads the development and execution of the company's Sales Effectiveness strategy, overseeing new hire readiness, sales methodology adoption, performance coaching, product launch enablement, pipeline discipline, and leadership development. Success will be measured through improvements in ramp speed, quota attainment, pipeline quality, sales productivity, and forecasting accuracy.
Sales Strategy & Effectiveness Leadership
Drive continuous improvement initiatives focused on prospecting effectiveness, funnel conversion, pipeline growth, and quota attainment.
New Hire Onboarding & Fast-Ramp Programs
Oversee onboarding curriculum, role-play certification, sales simulations, and AI-enabled learning experiences.
Measure and improve key onboarding metrics, including time-to-first opportunity, close participation, and quota attainment.
Sales Training & Methodology
Lead the development and deployment of sales training programs covering products, solutions, sales processes, prospecting, negotiation, and customer engagement.
Build scalable learning programs using live instruction, virtual training, self-paced content, certifications, and role-play exercises.
Sales Coaching & Leadership Development
Build structured coaching cadences focused on skill development, pipeline management, conversion improvement, and quota achievement.
Product Launch & Sales Readiness
Oversee development of enablement materials, including playbooks, battle cards, FAQs, knowledge assessments, and launch communications.
Partner with Marketing, Product, Operations, Solutions Engineering, and Sales Leadership to ensure organizational readiness.
Pipeline Management & Performance Optimization
Develop performance dashboards and metrics focused on pipeline coverage, conversion rates, productivity, and attainment.
Cross-Functional Partnership
Act as the primary liaison between Sales, Marketing, Product, Operations, Revenue Operations, and Enablement teams.
Ensure alignment between sales strategy, product priorities, operational processes, and customer experience goals.
Key Performance Indicators
The Sr. Director will be accountable for measurable improvements in:
Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered
What you bring to the table:
Education: Bachelor's degree or equivalent
10+ years of progressive leadership experience in Sales Effectiveness, Sales Enablement, Sales Training, Revenue Operations, or B2B Sales Leadership.
5+ years leading teams responsible for sales training, coaching, enablement, or performance improvement.
Knowledge, Skills and Abilities:
Strong understanding of pipeline management, forecasting, sales productivity metrics, and performance analytics.
Telecommunications, technology, SaaS, managed services, or enterprise solutions experience.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
- Benefits listed above are for regular full-time position
Base Salary: The base salary range for this position is $150,000 - $240,000 annually, plus opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
- Take care of our customers
- Take care of each other
- Do what we say we are going to do
- Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
About Astound:
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
