Job Description
We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you.
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Lead and supervise shifts, ensuring smooth daily operations and adherence to company standards
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Manage employee scheduling, training, and performance to build a motivated and efficient team
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Handle cash management, including register reconciliation, deposits, and financial accuracy
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Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction
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Answer phones, take orders, and provide accurate information in a timely manner
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Maintain store cleanliness and organization, setting an example for team members
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Analyze operational metrics and identify opportunities for improvement and cost optimization
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Delegate tasks effectively and provide constructive feedback to support team development
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Lift and move items up to 25 pounds regularly as part of daily operations
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Collaborate with store leadership to implement new initiatives and drive business goals
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Demonstrate problem-solving skills to address challenges decisively and transparently
Qualifications
**Required Skills & Competencies:**
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Strong math and problem-solving abilities
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Excellent money management and cash handling experience
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Outstanding customer service and communication skills
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Proven employee management and leadership capabilities
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Proficiency with point-of-sale (POS) systems
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Time management and organizational skills
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Conflict resolution and interpersonal skills
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Physical capability to lift up to 25 pounds regularly
**Required Experience & Attributes:**
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Friendly, diligent, and responsible work ethic
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Positive attitude and genuine enthusiasm for the role
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Demonstrated ability to work collaboratively in a team environment
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Experience managing shifts or leading operational teams
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Proven track record of delivering results and meeting goals
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Resilience and adaptability in a fast-paced environment
**Preferred Qualifications:**
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Previous experience in a supervisory or management role
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Knowledge of inventory management and stock control
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Experience with employee training and development
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Familiarity with food safety standards and practices
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Experience in the food service or retail industry
Additional Information
All your information will be kept confidential according to EEO guidelines.
