Description:
Job Purpose:
The Crew Scheduler is responsible for ensuring all flights are properly staffed with qualified and current crew members in compliance with FAA regulations and company policies. This role plays a key part in maintaining operational efficiency by managing crew assignments, monitoring duty time limitations, and coordinating travel logistics. The Crew Scheduler serves as a central communication point between departments to support smooth flight operations.
Duties and Responsibilities:
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Ensure all flights are fully staffed with current and qualified crew members in compliance with 14 CFR 121.500 and the Collective Bargaining Agreement.
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Monitor flights throughout assigned shift to ensure duty time limitations are not exceeded.
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Manage operational disruptions and solve them in a proactive manner.
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Running a daily violation report for weekly schedules.
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Ensure effective utilization of crew members.
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Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a “customer friendly” attitude when communicating with Crewmembers and other Company personnel.
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Ensure completion of daily shift checklists.
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Interface with other departments to adequately plan and coordinate assignments for crewmembers for all flights.
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Ensure crewmember placement for all flights.
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Book, monitor and cancel travel, hotels and ground transportation based on company needs, while monitoring and mitigating travel costs.
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Perform other duties as assigned by the Crew Scheduling Manager based on operational needs.
Requirements:
Skills and Qualifications:
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Ability to prioritize tasks and manage multiple responsibilities using company systems, including FlyPal or similar crew management software.
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Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
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Strong verbal and written communications skills.
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Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
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Excellent time management skills with the ability to meet deadlines and make sound decisions quickly.
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Strong customer service orientation and collaborative team player.
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High school diploma or equivalent required.
Physical Requirements:
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Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
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Able to sit or stand for extended periods.
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Flexibility to work various shifts, including evening, weekends, holidays, and eligible overtime
