Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution. Plan and develop programs, agendas, and services according to client requirements.
Communicate all group specifications and history to the appropriate operational departments. Ensure that all specifications are implemented and executed to established guidelines.
Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies.
Accurately forecast group revenues according to established guidelines.
- Promote the proper use of function space, exhibit hall and overall event space.
- Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups.
