Job Purpose:
- The Assistant Manager is responsible for the daily operations of the restaurant. They ensure compliance and company standards are maintained, as well as direct staff to ensure that guests have a great dining experience.
Key Responsibilities:
- Proper operations of the restaurant, ensuring smooth and efficient service.
- Executing steps of service to provide excellent guest experiences.
- Creating and managing staff schedules to ensure adequate coverage.
- Maintaining food quality standards to deliver consistent and delicious meals.
- Enforcing health and food safety standards and regulations to ensure a safe environment for guests and staff.
- Recruiting, hiring, and training new employees to build a strong team.
- Monitoring employee performance and providing feedback for improvement.
- Coaching and developing team members to enhance their skills and career growth.
- Addressing and resolving guest complaints to ensure satisfaction.
- Enforcing company policies and procedures to maintain a consistent and compliant work environment.
- Handling money accurately and responsibly, including cash management and reconciliation.
- Conducting inventory counts, ordering supplies, and reconciling discrepancies to manage resources effectively.
- Performing other duties as assigned by the Restaurant Manager or other leadership.
Benefits Overview
All employees are offered medical, dental, vision, supplemental life, disability, hospital, and accident insurance. Employees are able to enroll in the company 401k plan after 90 days of employment. Paid sick leave accrues at the rate of 1 hour per 30 hours worked with no carryover cap.
Required Education:
- High School diploma or GED
- Foodservice Management Certification
Required Experience:
- 2-4 years leadership experience in a fast-paced restaurant environment
- Microsoft Office proficiency
Preferred Experience:
- 2-4 years leadership experience in a full-service restaurant setting
- Working knowledge of federal, state, and local labor laws and regulations
Required Skills and Abilities:
- Ability to lift/move objects up to 40 pounds
- Customer Service
- Proven problem-solving, organizational and planning skills
- Verbal and written communication skills
- Teamwork
- Multi-tasking
- Ability to work varied schedules including nights weekends and holidays
