Name of Company: HousingToHome (HTH)
Job Title: Compliance and Training Specialist
Location: Not location specific, but must be able to travel
Reports To: Director of Operations
HousingToHome
HousingToHome’s (HTH) mission is to support our clients and the residents that they serve through housing transitions and development. We accomplish this by providing high-quality resident engagement, relocation, and community-building services to owners and residents of affordable and mixed-use housing throughout the country. HTH is unique in that it satisfies a niche business of combining resident relocation and community building, and is one of the few companies with this focus across the country. HTH is seeking a Compliance and Training Specialist for our company.
HTH is a fast-paced and growing company founded in 2020 by Cofounders Katie Provencher and Hannagh Jacobsen. We strive to grow our business while at the same time having extremely knowledgeable, productive, and satisfied employees. We are looking for employees who want to carry out high-quality work, learn and grow with us, and provide excellent services to clients and the residents they serve.
For more information about HousingToHome, please visit www.housingtohome.com.
Job Summary
The Compliance and Training Specialist plays a critical role in supporting HousingToHome’s relocation operations by ensuring organizational compliance standards, maintaining high-quality documentation and accuracy in project files, and leading training programs that support staff development and performance. This individual is responsible for designing and implementing training programs, conducting compliance reviews and file audits, and supporting onboarding experiences that lift professional excellence across the organization. The ideal candidate is highly organized, detail-oriented, proactive, and confident in leading training for groups of varying sizes. They enjoy building structure and consistency, improving processes, and helping teams grow in their skills and performance.
Responsibilities and Duties
Job Responsibilities and Duties include, but are not limited to:
Training & Professional Development
- Identify, plan, and implement employee training according to the training schedule, collaborating with third-party partners when needed.
- Create and manage a comprehensive training schedule, coordinating participation across teams and departments.
- Facilitate a two-day onboarding program focused on the HTH Way of Being and internal systems, ensuring full integration for new and existing staff.
- Plan and implement Senior Leadership trainings (in-person and virtual), with support from HR and assistance from the Administrative Associate.
- Plan, coordinate, and lead SMART Goal trainings.
- Identify and implement training needs for HTH staff at all levels.
- Manage and refine the mentor/mentee program to support employee growth and integration.
- Coordinate and deliver HTH Relo 101 Training.
Onboarding & New Hire Support
- Send and distribute First-Day To-Do emails for new employees.
- Participate in onboarding site visits with new employees to support training and site readiness.
Compliance & File Management
- Conduct file audits throughout the project duration to ensure accuracy and consistency.
- Conduct close-out file auditing to ensure compliance standards are met.
- Conduct frequent compliance reviews of site files at project kickoff and key milestones.
- Document audit findings and escalate discrepancies to leadership for corrective action.
- Support site setup activities and ensure document compliance for new relocation sites.
Administrative
- Administrative tasks may be assigned, such as Relocation Supply ordering
Qualifications and Skills
HousingToHome is open to candidates of all educational and professional backgrounds. Our priority is to attract and hire employees who are highly organized, understand and provide excellent customer service, pay attention to details, thrive in a fast-paced environment, and are excited to learn and grow with us. Below are some qualifications that are helpful for candidates for this position:
- Experience in compliance and training is required.
- Relocation, URA, HUD, and operations experience are highly preferred.
- Exceptional organizational and documentation skills with strong attention to detail.
- Ability to present and facilitate training effectively for different learning styles and audience sizes.
- Strong written and verbal communication skills.
- Ability to multitask and manage competing deadlines in a fast-paced environment.
- Proficiency in Google Workspace, Microsoft Office, and comfortable learning additional platforms.
- Strong problem-solving ability and ability to work independently.
- Professional maturity, integrity, and discretion when managing sensitive information.
- Ability to travel to project sites as needed.
Salary and Benefits
- Medical, dental, and vision coverage
- 401(K) Account with HTH match
- Short-term and Long-term disability and Life Insurance
- Tuition reimbursement
- Paid holidays
- Paid Time Off (PTO) Days
- Employee training and professional development
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Experience:
- Compliance management: 2 years (Required)
- Training & development: 2 years (Required)
- Google Workspace: 5 years (Required)
- Property management: 2 years (Preferred)
Willingness to travel:
Work Location: Hybrid remote in Detroit, MI 48214
