Why this role is so Special…
This role is responsible for processing import transactions, providing and maintaining effective customer service and assisting with other duties as needed. If you’re a well-rounded import professional who thrives on variety, different commodities, different challenges, different regulations and you want a role where your expertise actually matters, this is that opportunity.
We are seeking an experienced Import Specialist with a strong background in pharmaceutical imports along with other special commodities requiring PGA handling. The ideal candidate is highly knowledgeable in FDA regulations and DEA compliance requirements, with hands-on experience handling controlled substances and temperature-sensitive shipments.
This role requires a solid understanding of U.S. Customs regulations, tariff classification, and government agency filings, along with the ability to manage time-critical and compliance-driven entries with precision. The right candidate will be a proactive, energetic individual who enjoys problem solving and has a real passion for the logistics industry. Working with our friendly, outgoing and committed freight family, this role is essential to achieving the Company’s success.
What you will be doing….
- Receive, review and process import documentation from overseas agents/customers.
- Handle bookings from oversees agents and coordinate final mile deliveries at destination.
- Knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
- Understand agent fees and pricing per client to process invoices accurately & timely.
- Update shipment statuses, issue arrival notices & documentation required to obtain entry documents for customs clearance.
- Prepare customs entries for our in-house brokerage clients.
- Arrange freight release with steamship lines and confirm cargo availability.
- Call & discuss airfreight availability with airline ground handlers and make arrangements to avoid storage.
- Respond in a timely manner to customer requests on shipment status by phone or email.
- Open & manage import files from A to Z.
- Adhere to all domestic and international shipping regulations.
- Perform any other related tasks as required or assigned by your supervisor or manager.
How you will be successful….
- Must have a High School diploma, an Associate degree or higher is preferred.
- A minimum of 2 years of freight forwarding experience.
- Proficient in Cargo Wise, Windows and Microsoft Office Suite, especially with Excel.
- Must have a pro-active attitude and strong time management skills.
- Weekend work flexibility is required due to the urgency of airfreight cargo
- Extremely detailed oriented and well organized.
- Must be a team player as well as work independently.
- Good communication skills (verbal and written).
- Great customer service skills.
- Ability to work in a busy and fast paced environment.
What we offer
Salary expected: $55,000 - $75,000 depending on experience and qualifications.
- Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
- $1,800 contributed to employee HSA Account, if on HDHP.
- Employee Dental provided by Green.
- Option to purchase disability insurance.
- Paid life insurance and option to buy-up.
- 401(K) and a company match.
- Parental Leave Program.
- Monthly recognition points to give/receive, which can be converted to gift cards.
- Tuition Reimbursement Program.
- Weekly fruit baskets in office locations
- A tree planted for every new employee to Trees.org
- Wellbeing Program.
- Training and Development.
Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at
[email protected].
Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
CHQ-DOC-029 Version 1 7/26/2023
