The Repair Estimator is responsible for providing accurate and timely repair estimates for customer watches while ensuring adherence to LVMH Watch & Jewelry's s quality standards. This role demands a high degree of precision, efficiency, and a commitment to exceeding customer expectations. The specialist will diagnose watch issues, identify necessary repairs and parts using our internal software, and maintain clear communication with customer care to ensure customer satisfaction. The specialist plays a crucial role in upholding brand integrity by identifying counterfeit products and validating warranty information.
Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.
Equal Employment Opportunity
Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
