Posting Details
This job posting may be used to fill multiple vacancies.
This posting is used for ongoing recruitment and may close at anytime. Applicant lists may be screened more than once.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employee's continuous growth and wellness.
Why does the job exist?
The Supervisor, Child Support will:
Train, direct, and evaluate a team of Child Support Specialists in a field office to ensure Federal and State laws and regulations, as well as department policies and procedures are followed.
How does it get done?
The Supervisor, Child Support is responsible for:
Monitoring caseload management of Child Support Specialists to ensure they are achieving productivity and quality goals established;
Assisting in overall office management.
Who are the customers?
External customers including custodial and non-custodial parents;
Employers;
Child Support Services Division (CSSD) field staff, management and Attorneys.
Ideal Candidate
External customers including custodial and non-custodial parents;
Employers;
Child Support Services Division (CSSD) field staff, management and Attorneys.
Minimum Qualification
Bachelor's degree in any field from an accredited college/university and two (2) years of experience in legal research or legal document preparation, accounting, finance, or social health, or human service program development or delivery and/or clerical experience in a Child Support Office. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive Driving Certificate.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage. Some travel may be required.
Supplemental Information
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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
